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39: Guiding Users Through Change

Published 6 November 2018 Hosted by Alice Zhao, Curtis Herbert and Daniel “Jelly” Farrelly

Change is inevitable, but unless you bring the people using your product along for the ride, you’re going to find that at least some of them are going to get left behind. Alice, Curtis and Jelly take a look at changes they’ve made to their apps, how they’ve approached them in the past, and ways to mitigate problems.

Episode Chapters

Start Time Title
00:03:33How do you prepare and plan for making changes?
00:17:50What are examples of good in-app messaging?
00:26:00Do you do anything externally to introduce changes?

Download Audio (14.46 MB)

Show Notes